Our Commitment to Safety and Quality

A Commitment to Safety

Rinchem’s first and foremost concern is for the health and safety of our staff members, the communities in which we reside and the environment.  Rinchem’s commitment to safety includes, but is not limited, to the following:

• Coordinated oversight of Rinchem’s safety and quality programs through Rinchem’s Quality, Environmental, Safety and Handling team.
• Extensive employee training about how to safely complete work activities according to documented standards of performance.
• Safety incentive programs where safe behavior is recognized and rewarded.
• A corrective action process that documents and requires the investigation of any injury, property damage, chemical spill or exposure, regulatory citation, customer complaint, or good catch that might occur.  Incident root causes are identified and corrective action taken to ensure that these incidents do not happen again.
• An emergency response and contingency plan for each facility that Rinchem operates.
• Facility features and practices that promote safety, including eye wash stations, explosion-proof forklifts, product segregation when required and use of personal protective equipment when handling certain chemicals.

A Focus upon Quality

Rinchem strives to maintain the highest levels of quality when performing services for our customers, including the following:

• Meeting quality standards specifically required by customers as identified within explicit, jointly developed statements of work.
• Meeting or exceeding all requirements associated with all laws and regulations of Federal, State and Municipal agencies.
• Meeting or exceeding thresholds set by Rinchem’s own Standards of Performance (SOPs) and company policies which, in many cases, exceed those standards set by customers and/or governing agencies.
• Tracking of performance to quality standards through the establishment of jointly developed key performance measures (KPMs) that are monitored and reviewed with customers on a periodic basis.
• Regular corporate and site-driven audits directed toward safety, training and regulatory compliance, as well as to evaluate each manager’s effectiveness at auditing and documenting compliance or corrective action.